Get in Touch With Us
Thank you for visiting. Whether you have a question, a suggestion or simply want to share your thoughts, we would be glad to hear from you. This page explains the best way to reach us and what you can expect once you do.
How to Contact Us
The quickest way to reach our team is by email. Please write to us at [email protected] and a member of the team will read your message personally.
To help us reply as fully as possible, it is useful to include:
- A short subject line that sums up your message
- The page or article your question relates to, if any
- Any details that will help us understand the issue clearly
What You Can Write to Us About
We welcome all kinds of messages. Some of the most common reasons people get in touch include:
- Corrections: if you spot something that looks out of date or inaccurate, please let us know so we can check it.
- Questions: if an explanation on the site is unclear, we are happy to clarify.
- Feedback: ideas for new topics or ways to improve the site are always appreciated.
- General enquiries: anything else you would like to raise with us.
When to Expect a Reply
We aim to respond to every message within two to three working days. At busier times it may take a little longer, but we do read everything that arrives. If your message is about a possible error, we will look into it carefully before replying, which can occasionally add a short delay.
Please note that we are not able to offer personal advice tailored to your individual circumstances. Our role is to provide clear, general information to help you make your own informed decisions.
Your Information
When you contact us, we only use your details to respond to your message. We do not share your email address or personal information for marketing purposes. You can read more about how we handle your data in our Privacy Policy.
For details on how this website may be used, including the conditions that apply to the information we publish, please see our Terms of Use.
A Quick Note on Courtesy
We value respectful conversation and will always treat your message with care. We kindly ask for the same in return. Messages that are abusive or offensive may not receive a response.
Thank you again for taking the time to reach out. Your questions and comments help us keep this site accurate, useful and easy to read.